At Cloudfiz AI, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or engage with our services.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
- Name, email address, phone number, company name, and job title (via contact forms or inquiries)
- Billing and payment information (if applicable for service contracts)
b. Technical & Usage Data
- IP address, browser type, operating system, pages visited, time spent on site
- Cookies and tracking technologies (see Section 6)
c. Communication Data
- Records of communications, including support requests, email exchanges, or phone calls
2. How We Use Your Information
We use your information to:
- Respond to inquiries or requests
- Deliver and manage our services (e.g., cloud solutions, development, cybersecurity, compliance)
- Improve website functionality and user experience
- Communicate with you regarding updates, offers, or newsletters (only if opted-in)
- Comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
3. Legal Basis for Processing (For EU/UK Users)
If you are located in the EU/UK, we process your data based on:
- Your consent
- Our contractual obligations
- Legal compliance
- Our legitimate business interests (e.g., improving services, maintaining security)
4. Data Sharing and Disclosure
We may share your information with:
- Trusted third-party service providers for hosting, analytics, payment processing, or CRM systems
- Regulatory authorities when required by law or compliance (e.g., GDPR, HIPAA, SOC 2 audits)
- Partners and subcontractors involved in delivering contracted services (under NDA)
All data sharing is governed by strict confidentiality and data protection agreements.
5. Data Security
We implement robust technical and organizational measures to safeguard your data, including:
- Encrypted data transmission (HTTPS/SSL)
- Secure cloud storage and access control
- Regular vulnerability assessments and security audits
- Application security and compliance-aligned development standards
6. Cookies & Tracking Technologies
Our website uses cookies to:
- Analyze traffic and performance
- Improve functionality and user experience
- Personalize content (where applicable)
You can manage or disable cookies through your browser settings. For more, see our [Cookie Policy].
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict data processing
- Withdraw consent at any time
- Request a copy of your data (data portability)
To exercise these rights, please contact us at [privacy@yourcompany.com].
8. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Meet legal, contractual, or compliance obligations
Data no longer required is securely deleted or anonymized.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before submitting personal information.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our site indicates your acceptance of these changes.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
[Your Company Name]
[Your Address or Registered Office]
📧 Email: [privacy@yourcompany.com]
📞 Phone: [Your Phone Number]